Tidepool Ring

We are located on the Pacific Coast of Mexico, all orders to Mexico ship FREE.

Orders over $100 shipped to the USA and Canada also receive FREE SHIPPING!!

For orders under $100 to the US and Canada we charge a flat shipping fee of $25 for Fedex Global Express Shipping

For international shipping to most other countries, please contact us for the daily shipping rate to your region.  

Note to International Customers:

Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs office. Shipping delays due to packages held by customs are beyond our control.

Customer satisfaction is very important to us. We want you to love your new jewelry! If for any reason you're not 100% satisfied with your order please feel free to contact us with your invoice number & we will send you our returns form. We will refund any item purchased on our website that you are not completely happy with when you return it to us in a re-sellable condition by post within 14 days of receipt.

For more details about Refunds please view our Refund Policy.

We have been custom designing jewelry for our customers since the day we opened in 2004.  Designing unique jewelry together with our clients is a part of our heritage!  We now offer this same service online, we are happy to offer personalized design to all our customers worldwide. To start the process its important to understand what falls within the realm of possibilities.  We are able to create custom orders based on the techniques and styles that are currently available on this website, our Instagram or Facebook page, as well as in our physical location.  We are not able to create designs that are outside of our skill set. Feel free to contact us for any custom inquiries!